At LeatherCraft Wholesaler, we aim to ensure you are completely satisfied with your purchase. However, if you are not happy with your order, please review our return and refund guidelines below.

1. Eligibility for Returns

We accept returns in the following cases:

Wrong product delivered

Damaged or defective item received

Manufacturing defects

Product differs significantly from description

2. Non-Returnable Items

We cannot accept returns for:

Customized or personalized products

Items purchased on clearance/sale (unless defective)

Products that have been used, damaged by the customer, or altered after delivery

3. Return Request Timeframe

By Air : Request must be made within 7 days of delivery

By Sea : Request must be made within 14 days of delivery

4. Return Process

Contact us at  [support@leathercraftwholesaler.in] with your order number, product details, and photos showing the issue.

Our team will review and approve the return if it meets our policy.

Ship the product back in original packaging with all tags and accessories.

Once received and inspected, we will process your refund or replacement.

5. Shipping Costs for Returns

If the return is due to our error (wrong or defective item), we will cover the return shipping cost.

If returning for any other reason, the buyer is responsible for return shipping fees.

6. Refund Timeline

Refunds will be processed within 7–10 business days after we receive and inspect the returned item.

Refunds will be issued to the original payment method.

7. Exchanges

We offer product exchanges only for defective or damaged items.

Exchanges are subject to stock availability.

8. Contact Us

If you have any Query anything related please contact us at support@leathercraftwholesaler.in or call us at +91 7014184985

Note: This Refund Policy is subject to change without notice. Please review this policy periodically for any changes.